Salary: £8.00 to £12.71 per hour
Job Overview
This role requires full-time on-site attendance in Rayleigh, Essex. Please only apply if you can meet this requirement.
We are a fast-growing web and marketing company focused on delivering strong results for our clients. We are seeking a Junior Web Support Specialist to support in our DevOps/IT Department. The role involves a mixture of website development, digital marketing, and technical in-house operations, while working closely with internal teams and clients.
Working Hours
Monday to Friday, Day Shift, No Weekends
Requirements
Technical
* Understanding of SEO (Search Engine Optimisation), Coding (HTML, CSS, Javascript, PHP), AI (Artificial Intelligence)
* Networking and administration for hardware and software
* Basic Adobe or editing skills on front-end software and content management systems
* Skills in productivity suites, such as Microsoft
* Interest in website development, digital marketing and digital operations
Support & Operations
* Setup, troubleshoot and configure website and email
* Setup, troubleshoot and configure VoIP (Voice Over IP)
* Perform migrations and domain transfers for websites
* Manage DNS (Domain Name Server) and hosting tasks
* Maintain multiple client websites by quality control
* Assist in-house teams with technical problem solving, diagnosis
* Assist in-house teams with hardware setups or issues
Client Communication
* Assist clients with website access and updates
* Communicate via phone, email, and attend virtual or in-person meetings
* Work with Project Managers and clients for multiple projects simultaneously
Content & Design
* Support design work (logos, campaigns, landing pages)
* Proofread and assist with content creation
Management, Workflow & Projects
* Begin to manage workload independently, overlooked by your Line Manager
* Support project delivery and timescales by beginning to learn Project Management aspects of the role
* Meet deadlines and KPIs within the department
Preference: Platforms & Tools
* Zoho One Operating System, or similar operating systems/business suites
* WordPress, WooCommerce
* Shopify
* HTML Based website design
* Plesk
Performance
* Report on KPIs and use Analytical Tools to do so
* Keep up with industry trends
Benefits
* Training provided
* Modern and enjoyable office environment
* 20 days holiday, plus all bank holidays paid
* Team-building activities (Summer BBQs, Christmas Events, and more)
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