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IT Specialist (CUSTSPT) GS-2210-12, Norwich
Client: Naval Supply Systems Command
Location: Norwich
Job Category: Other
EU work permit required: Yes
Job Reference: 34f87d4a945e
Job Views: 17
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
Position Description
This position is with the NAVSUP Business Systems Center (NAVSUP BSC), supporting the Enterprise Networks Division, which provides services for NAVSUP on the Navy & Marine Corps Intranet (NMCI), OCONUS Enterprise Network (ONE-NET), Nautilus, and Flank Speed environments. The role involves ordering, managing, and supporting network services, user accounts, and devices, including asset management, technical support, and infrastructure projects. The incumbent will also train personnel, verify service delivery, and coordinate cybersecurity and security procedures.
Position Duties/Responsibilities
* Manage services and products on NMCI, Flank Speed, and Nautilus, acting as SME and advising customers.
* Assist end users, escalate issues, perform asset management, and coordinate disposal of equipment.
* Interface with customers to gather requirements, place orders, and manage services lifecycle.
* Handle changes using MAC process, fulfill infrastructure projects, and manage user accounts.
* Utilize enterprise applications like NET, FsAST, HPSM, and others to order and manage services.
* Train new personnel on tools and processes, verify service delivery for invoicing, and manage task orders.
* Operate cybersecurity tools, coordinate with HR for workforce programs, and assist in security processes.
Other duties as assigned.
Pay Plan: GS
Grade: 12
Full Performance Level: 12
Yes
Qualifications: Candidates must meet minimum qualifications and educational requirements as per OPM guidelines; this event does not require traditional rating/ranking procedures.
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