Job Description
An exciting opportunity has arisen at Stoke City Football Club of the English Football League for a Venue Coordinator to support its venue operations at the bet365 Stadium.
Reporting to the Venue Operations Manager and the event management team you will provide administrative support and coordination assistance on both home matchday and none matchday events. You will set up the stadium, complete checks and fulfilments as well as ensuring any equipment requested is provided.
The ideal candidate will be responsible for a wide variety of venue operations requirements, executing all duties in a professional and friendly manner.
Main Responsibilities
* Arranging internal bookings and facilities as requested ensuring the booking system is up to date.
* Assisting the venue operations team with day to day business processes.
* Undertaking matchday and event ticket fulfilment and pre-event information issuance as and when required.
* Maintaining an up to date knowledge of conference and events, club offers, news, products and services.
* Working flexibly to meet the needs of customers on match and event days.
Key Skills, Experiences and Qualifications
1. Excellent customer service and communication skills.
2. Proficient IT skills.
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