Purpose of Position
This is an exciting ground level opportunity for someone looking to get their foot in the door of the fast paced and exciting digital marketing world. Our Account Consultants provide first class support and assistance to numerous clients on our network. These include both high profile brands and specialist sites. You will work alongside a pool of Account Consultants, providing support to client on the Awin network, advising on how to make their affiliate program work and ‘teaching them the ropes’. As an active member of the team, you will focus on being responsive, enthusiastic, and accurate in the delivery of your Account Consultative service.
Key Tasks
1. Teach Advertisers how Affiliate Marketing works and how to use the Awin interface.
2. Advise Advertisers on industry best practises.
3. Advise on strategies for the optimisation of Advertiser programmes.
4. Deliver presentations to Advertisers about program and publisher performance.
5. Deliver the Essentials SLA to advertisers beyond the first 3 months, supporting their development and growth on the network.
6. Identify opportunity for optimisation and provide expert guidance to clients on how to achieve their goals.
7. Support on internal projects aligned with company and department goals
Skills & Expertise
8. At least one year of customer service experience and core understanding of affiliate marketing.
9. Superb presentation skills and confidence in presenting in front of clients.
10. Strong communication skills (both verbal and written).
11. Able to prioritise workload and meet multiple deadlines.
12. Willing to help peers and pick up additional tasks to share workload.
13. Proficiency in MS Office
Our Offer
14. Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
15. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
16. Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
17. Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. Additionally to our initiatives on our Awin platform, we offer Multisport Card, and Medicover or Luxmed health insurance.
18. Development: We’ve built our extensive multidisciplinary training suite Awin Academy (to cover a wide range of skills that nurture you professionally and personally,) with trainings conveniently packaged together to support your overall development. You can also improve your foreign language skills by participating in our local language course.
19. Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Awin is part of the Axel Springer group. Learn more at, and explore the Axel Springer Essentials here:
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.