The Sales Support plays a key role in supporting the Sales and Purchasing teams by managing a wide range of administrative and supplier-focused tasks. This varied and fast-paced role involves processing orders, handling supplier communication, and maintaining detailed reports and system records. The role serves as a central point of contact between departments and ensures smooth day-to-day operations that contribute to the overall success of the team and business. Main Responsibilities: Respond to inquiries via phone and email, providing accurate information and resolving issues efficiently. Prepare quotations, process purchase and sales orders, and ensure data accuracy in all documentation (e.g., orders, quotes, and invoices). Keep key members updated with relevant order information and timelines. Maintain and manage Purchasing reports, ensuring accuracy and completeness. Liaise closely with other departments (Operations, Finance, Warehouse, etc.) to ensure seamless processes and resolve any issues promptly. Manage workloads effectively to meet high standards and tight deadlines. Skills & Qualifications: Excellent verbal and written communication skills. Strong organizational, time management, and multitasking abilities. Methodical with great attention to detail. Basic computer literacy and proficiency with Microsoft Office Suite (Excel, Word, Outlook). Experience with ERP systems such as SAP (preferred but not essential). Ability to work both independently and collaboratively within a team. Proactive, self-motivated, and able to thrive in a fast-paced environment. Strong sense of urgency and accountability, with the ability to follow tasks through to completion.