Service Engineer
Location: Walsall, West Midlands
Salary: Up to £43,000 (Negotiable, dependant on experience)
Benefits:
30 Days holiday including bank holidays (pro-rata)
Training and development opportunities
Nest pension plan
The chance to work with some of the world’s most respected organisations
A meaningful role where your work directly contributes to public and environmental safety
International travel and field exposure with a small, expert team
Access to unique technical challenges and pioneering technologies
Full product and machining training
Competitive salary and expenses covered
A company culture built on trust, purpose and problem-solving
Company Profile:
A world leading manufacturing and development company who supply specialist equipment to the MOD, Military and Defence sectors are currently expanding their team.
The company systems are used by leading organisations across defence, emergency response, and energy sectors. Committed to safety at the point where it matters most, helping customers deal with challenging environments across the world.
Company Culture:
Mission-led work – what we do keeps people safe around the world
Small team, big impact – your contribution will be visible and valued
World-class customers – work alongside organisations at the front line of HAZMAT, defence, and emergency response
Job Profile:
As their international footprint expands, there is now an opportunity a skilled and customer-focused Service Engineer to help deliver exceptional technical support, both in the field and in-house.
The Role:
This is a key technical and customer-facing role.
As a Service Engineer, you’ll be a frontline representative providing commissioning, servicing, and on-site support to customers in high-consequence environments.
The role will be split between:
Workshop-based work (approx. 50%) at the West Midlands facility
Field-based deployments (approx. 50%) to customer sites, including frequent overseas travel
You’ll not only ensure the equipment functions reliably and safely — you’ll also help strengthen trust and confidence with customers. Your presence and performance in the field will be a core part of the company’s value proposition.
Duties:
Commission, service and maintain equipment at HQ and on-site with customers
Represent the company with professionalism, confidence and technical clarity
Deliver high-quality support and troubleshooting under operational pressures
Communicate with end-users and technical teams to ensure effective use of equipment
Feed insights from the field back into engineering and product development
Maintain accurate service records and help improve internal processes
Support in-house builds and learn core machining processes as part of training
Skills & Attributes:
Strong mechanical and electrical engineering background
Familiarity with pneumatic systems or willingness to learn
Experience in customer-facing technical roles—ideally in high-integrity sectors
Calm, professional, and methodical in troubleshooting and communication
Able to work independently and travel regularly, including short-notice overseas trips
UK Citizenship (must be born in the UK due to the business being in MOD)
UK driving licence and valid passport required
Hours of Work:
39.5 hours per week
Monday to Thursday: 7:30am to 4pm, Friday: 7:30am to 1pm
Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
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