Job Title: Business Support Manager
Reports To: Head of Business Support (HBS)
Location / Region
Home and office based with occasional travel nationwide
Key Objectives:
To provide effective and efficient contract production and administration within the Business Support Function. Ensuring that all aspects of the work streams are managed and prioritised effectively. Demonstrating a high level of attention to detail and focus.
Main Activities:
· Responsible for the production of Pre-Construction Service Agreements and variations as required.
· Responsible for the production of consultants’ appointment letters and variations as required.
· Manage the production of Access Agreements for the Leisure Framework and any variation as required.
· Responsible for the production and management of Delivery Agreements.
· Assist with the production and management of Building Contracts.
· Responsible for the production and management to completion of collateral warranties.
· Support HBS in concluding proposed amendments to relevant contract documents with clients, contractors and consultants.
· Liaise with external lawyer in agreeing amendments to contract documents.
· Adhere to internal governance processes to ensure projects are approved at the relevant stages.
· Attend project meetings (on Teams) as required.
· Co-ordinate post build assessments and usage reports.
· Responsible for the production and management of Delivery Agreements for TA6.
· Management of supply chain Insurance documents.
· Undertake other projects or schemes of work commensurate to the post.
· To perform ad-hoc tasks as and when required
Measures / Dimensions / Size of job
· Ability to manage own workload and prioritise tasks to ensure personal KPIs are achieved.
· High awareness of client care with a genuine desire to provide clients with service excellence.
· Self-motivated, focused and well organised, with excellent time management skills and the ability to demonstrate critical thinking.
· Excellent communication, organisation and writing skills.
· Ability to work accurately with attention to detail.
· A pro-active attitude and ready to ‘get stuck in’
· Ability to use appropriate judgment in involving the next level (escalation) or other resources in decision making or processing.
Qualifications / Experiences
Essential
· Detail orientated and highly motivated individual
· Ability to use appropriate IT applications including good working knowledge of all Microsoft Office applications and Adobe Acrobat
Desirable
· Understanding of legal terminology and documentation
· Previous experience in a legal administrative role or possessing a construction contract background
Key Relationships
· All members of the Alliance Team
· Clients and Partners
· Alliance supply chain
· External Bodies