Senior Waitperson - Grand Tea Lounge & Bar
Trump Turnberry is ready to receive applications from exceptional, talented individuals eager to join our Grand Tea Lounge & Bar. This postition is available as a full time contract and casual weekend hours.
Position Scope
To ensure the achievement of departmental and the Resorts strategic goals, assist in the service
delivery of a quality food & beverage products to customers. To be able to run a venue station without
supervision, to assist in the development of food & beverage products, services and training across the
Resort. To assist in the smooth running and occasional supervision of multiple stations and the outlet.
To action guests’ requests, to recommend menu items to enhance the guest experience and to
resolve and guests’ problems. This position may be required to work across multiple outlets.
Essential Functions
* To project a pleasant and positive professional image to all contacts at all times
* Allocate tasks to the team to ensure all duties are carried out thoroughly and on time
* Accurate and timely delivery of orders to guests
* Coach junior team members and train new team members
* Ensure smooth running of your station & supervisor junior members of the team during service
* Provide excellent luxury service to all guests
Position Requirements
* Must be eligible to work in the UK.
* Must be able to communicate comfortably in both, written and spoken English.
* Previous experience in a similar 5 star restaurant environment is essential.
* Previous experience in a supervisory role is highly desirable.
* Previous experience working across different outlets and/or service styles is desire.
Benefits include
* Subsidised staff accommodation (if required).
* Access to a meal on duty in the staff canteen.
* Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
* Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
* Resort Facilities – use of the Spa, Gym and Golf facilities, including a Staff Golf Club (subject to some restrictions).
* Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
* Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
* Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
* Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.