Senior Service Designer for Public Sector Transformation
Are you a visionary Senior Service Designer passionate about transforming public services? Our large, public sector-funded body is seeking an experienced professional to lead the design and implementation of innovative service strategies. Join us in making a significant impact on the delivery of data services across multiple sectors.
Position: Senior Service Designer
Key Responsibilities:
* Develop design concepts and create as-is and to-be service blueprints for data services.
* Design and integrate systems for use across multiple services.
* Lead the design and implementation of service strategies to ensure alignment with business requirements.
* Identify processes to measure and visualize outcomes and successes.
* Gather and understand the needs of business stakeholders, managing their expectations effectively.
* Set direction and embed good user-centered design practices within teams.
* Make important decisions based on research and understand how this research impacts others.
* Conduct and interpret evidence-based research, incorporating findings into your work.
* Mentor other user-centered design colleagues and advocate for user-centered design.
Qualifications:
* Proven experience in service design, particularly within the public sector.
* Strong ability to create detailed service blueprints and design concepts.
* Excellent project management and stakeholder engagement skills.
* Proficiency in conducting and interpreting evidence-based research.
* Strong leadership and mentoring abilities.
* Expertise in user-centered design practices and principles.
Why Join Us?
* Be part of a large, public sector-funded body with strong project boards and support.
* Play a key role in transforming public services and making a lasting impact.
* Collaborative and innovative work environment.
* Competitive salary and benefits package.
* Opportunities for professional growth and development
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