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Temporary Communications and Engagement Coordinator, Leeds, West Yorkshire
Client:
Elevation Recruitment Group
Location:
Leeds, West Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Role: Temporary Communications and Engagement Coordinator - Leeds
Salary: £30K (pro rata, paid hourly)
Contract length: Now until September
Hours: 9am-5pm, Monday-Friday
Position Overview:
Elevation Recruitment is recruiting for a national utilities business to communicate and engage with customers, colleagues, and stakeholders, building trusting relationships to support the company's ambitions.
Responsibilities:
* Engage digitally with customers regarding the capital programme, prioritizing customer focus
* Champion the customer in all capital projects
* Create engaging content and communication plans to support the team
* Manage paid social media campaigns to promote local capital schemes
* Create content for customer experience initiatives
* Support the wider communication strategy for the capital programme
* Produce engaging video content highlighting the importance of investments
* Assist with research and collaborate with agencies
* Write content for various channels to showcase investments
* Utilize audience insight and measurement tools
* Use social media listening tools for customer engagement
* Stay updated with industry trends for content opportunities
* Identify and escalate potential issues, working with the team to mitigate them
* Collaborate with the website team on web content about capital schemes
* Create internal newsletters to update colleagues
* Support projects across the Brand team with content development
* Assist with wider content and copywriting initiatives
Skills and Qualifications:
* Experience in a communication role
* Videography and content creation skills
* Experience presenting to groups
* Strong relationship-building skills
* Experience working in similar roles or via agencies
* Excellent customer service skills
* Proficiency in Microsoft Office and design software
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