Social Media Lead – National Cyber Security Centre (NCSC)
GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. This role is part of the NCSC, GCHQ’s lead authority on cyber security, and involves working closely with the Head of Media and Social Media to refresh and strengthen the organisation’s social media strategy.
Key Responsibilities
* Manage day‑to‑day operation of NCSC social media channels.
* Create engaging, original multimedia content (copy, graphics, video).
* Collaborate with internal teams, government and international counterparts to produce high‑impact output.
* Provide consultancy on social media best practice and content strategy.
* Analyse performance using reporting tools, identify improvement opportunities and deliver regular KPI reports.
Qualifications & Experience
* Strong background in social media or content creation, with decision‑making and collaboration skills.
* Experience in journalism, public relations or government communications is advantageous.
* Organised, able to manage multiple projects to tight deadlines.
* Excellent writing – able to translate technical detail into engaging copy.
* Attention to detail, composure under pressure and a strong interest in current news and emerging trends.
Competencies
* Seeing the Big Picture
* Communicating and Influencing
* Working Collaboratively
* Making Effective Decisions
Salary & Benefits
Starting salary £45,841 (including a £2,758 concessionary payment). London roles receive an additional £6,250 London allowance.
* 25 days annual leave, rising to 30 days after 5 years, plus 10.5 public/privilege holidays.
* Employee performance recognition scheme.
* Interest‑free season ticket loan and cycle‑to‑work scheme.
* On‑site facilities such as gym, restaurant and coffee bars (at some locations).
* Paid parental and adoption leave.
* Civil Service pension scheme.
Equal Opportunities
GCHQ values diversity and inclusion. We welcome applications from all backgrounds, including women, ethnic minorities, people with disabilities and those from low socioeconomic backgrounds.
Disability Confident
GCHQ holds Leader status in the DWP Disability Confident scheme. We will provide a fair and proportionate opportunity for the most suitable disabled applicants, including an offer of an interview where practical.
Security Clearance
This role requires the highest security clearance, Developed Vetting (DV), and the applicant must be a British citizen or hold dual British nationality.
Location & Working Arrangements
Positions are based in Cheltenham, London or Manchester. Applicants must live within commutable distance of a site and will not receive relocation costs.
Closing Date
Applications close at 23:55 on Wednesday 24th June 2026.
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