Job Title: Programme Manager – City Help and Support
Plymouth City Council is seeking a visionary and strategic Programme Manager to lead a high-profile transformation programme focused on prevention across public services. This is an exciting opportunity to shape and deliver long-term systemic change that improves outcomes and delivers financial sustainability.
Job Purpose
* Lead the strategic delivery of Plymouth’s public service prevention agenda, developing and embedding cross-cutting capabilities across adults, children’s, homelessness, and public health services.
* Define priorities, lead multi-disciplinary teams, harness data and AI, and deliver measurable benefits for the city.
Key Duties / Accountabilities
* Design and lead a programme to define and implement prevention capabilities across multiple public service areas.
* Work with services to understand current challenges, define priorities, and create an integrated, strategic roadmap.
* Lead and coordinate cross-departmental and partner engagement to embed new ways of working.
* Use data, insight, and AI to drive predictive capabilities that allow for earlier intervention and improved outcomes.
* Develop a robust business case for investment, setting out financial, operational, and social return on investment.
* Direct the work of enabling teams to deliver capabilities in line with programme needs and timelines.
* Monitor and report on progress, risk, and benefits to senior leadership and stakeholders.
* Promote innovation and continuous improvement across public sector teams and partnerships.
Essential Experience Required
* Extensive experience in delivering prevention outcomes in a public services environment.
* Proven track record in strategic programme and change management across multiple agencies.
* Demonstrated experience using data, analytics, and emerging technologies (including AI) to drive decision-making.
* Experience in developing business cases, financial tracking, and delivering measurable benefits.
* Strong leadership and communication skills with the ability to break down silos and align diverse stakeholders.
Essential Qualifications Required
* A relevant degree or equivalent professional qualification in public administration, programme management, or a related field.
* Recognised qualification in programme or project management (e.g., MSP, Prince2, Agile) is desirable.
Skills and Competencies
* Skills: Strategic planning, cross-functional leadership, programme delivery, stakeholder engagement, service transformation, data-driven decision making, financial acumen, innovation, risk management, and excellent communication.