Learner Experience Assistant Role Description Are you a highly motivated, customer‑focused individual looking for an exciting opportunity to make a real impact? We're looking for a Learner Experience Assistant to join our dynamic and busy Learner Experience Team. In this frontline role, you will provide a comprehensive 'one‑stop' information and advice service to both prospective and current learners, while delivering a professional, friendly, and welcoming front‑of‑house experience for all visitors to the college. This is a fantastic opportunity to become part of a forward‑thinking college where you can play a key role in enhancing the student experience and making a meaningful difference every day. Employee Benefits NCG is a great place to work, with a whole host of benefits such as: Generous Annual Leave Flexible Working Student Discount Government Pension Schemes Cycle to Work Employee Assistance Programme For more information, please see our website - Our Benefits NCG Values Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share. Being both inclusive and diverse Trusting and respecting our communities Taking ownership whilst working collaboratively Inspiring excellence and curiosity For further detail about our Values and Strategy, please visit our website - Values and Strategy