Role - Customer Support Specialist
Location – Warwick
Role type – Hybrid, Perm
Join IntelligentGolf, part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role lets you blend both in a friendly, fast-paced team.
What You’ll Do
* Support clubs via phone, email & helpdesk
* Troubleshoot queries and escalate development needs
* Deliver online and in-person system training
* Support customer onboarding & data set-up
* Keep CRM/helpdesk records accurate
* Build relationships that support customer retention
What You’ll Bring
* Strong IT/web skills + problem-solving mindset
* Confident communication & great attention to detail
* Customer-first attitude and a calm, professional phone manner
* A knowledge and passion for golf is essential
* Positive, proactive, and comfortable in a small, busy team
Benefits
* Competitive salary and benefits package
* 25 days holiday + your birthday off
* Private medical insurance (Bupa) & health cash plan
* Life assurance & income protection
* Enhanced parental leave & family wellbeing support
* Perkbox discounts & perks
* Generous pension contributions
* Hybrid working model
Ready to help golf clubs thrive with brilliant tech? Apply today!