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Join to apply for the Sales Operations Executive role at Sales Operations
This range is provided by Sales Operations. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location: Hybrid (Solihull min. 3 days office-based post-training)
Salary: £25,000-£35,000 per annum
Contract: Permanent, Full-time (37.5 hours/week)
Clearance Requirement: BPSS
Ready to kickstart your career in sales?
Convergence Group is on the lookout for a Sales Operations Executive to join our fast-paced, friendly team in Solihull. If you're ambitious, detail-driven, and eager to learn the ropes of sales in the tech sector—this is your chance to get your foot in the door.
We’re not just another connectivity provider. With over 20 years of success, a £45m turnover, and a reputation for exceptional service, we’re growing fast—and we want you to grow with us.
What you’ll be doing
You’ll be the engine behind our sales team, supporting Account Managers and Directors to keep things running smoothly. Expect to:
* Create accurate quotes and process orders across our product range (LAN, WAN, Wi-Fi, Security)
* Manage customer accounts and CRM updates (we use Zoho)
* Build relationships with customers and help spot upsell opportunities
* Handle invoice queries, schedule meetings, and support retention efforts
* Cover accounts when Account Managers are out of office
* Join vendor training and occasionally make outbound calls to promote offers
What success looks like
* You’ll be a trusted partner to our sales team and customers
* You’ll hit KPIs around quoting speed, pipeline contribution, and customer satisfaction
* You’ll help protect revenue and drive growth
* You’ll be on a clear path to progress within our sales structure
As you develop and grow in the role, you’ll eventually take ownership of your own customer accounts. At that point, you’ll move onto a commission plan—rewarding your impact and contribution to the business.
What we’re looking for
You don’t need years of experience, but you do need the right mindset. We’re looking for someone who:
* Is enthusiastic, resilient, and results-focused
* Communicates clearly and builds strong relationships
* Thrives under pressure and can juggle multiple tasks
* Is honest, proactive, and keen to challenge the status quo
* Has a growth mindset and wants to learn and develop
* Understands what good looks like in a customer-focused business
* Is comfortable with CRM systems (Zoho is a plus)
* Has an interest in IT, networking, or tech services
We hire people who are serious, diligent, and committed to doing a great job. You’ll be expected to work thoroughly, leave nothing to chance, and bring accountability to everything you do. If you’re someone who values structure, consistency, and high standards, this could be the perfect fit.
What’s in it for you?
We’re serious about your development. You’ll get:
* Competitive salary
* 25 days holiday (plus bank holidays), increasing with service
* Enhanced pension and family leave
* Income protection, private medical, and life assurance
* Structured training and mapped career progression
* A supportive team and a culture that rewards impact
Sound like you?
If you’re ready to launch your sales career in a company that values people, performance, and potential—apply now.
Questions? Reach out to our People Team at recruitment@convergencegroup.co.uk
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Consumer Services
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