We're looking for a Senior Project Support Officer. Interested?
Full Time - 37 hours per week
Do you want a role where you're recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you're just what we're looking for!
The team…
You will be part of the Community, Health and Wellbeing team within the Public Health and Wellbeing Directorate at Gateshead Council. Our remit is to work closely with local communities, residents and partners to develop and deliver strategic programmes, projects, strategies and policies that address poverty, disadvantage and inequalities across Gateshead and wider work to improve the health and quality of life of our residents through community arts and physical activity.
About the role….
This role will provide senior-level project and programme support to the Service Manager and Programme Leads across the Community, Health and Wellbeing Service, ensuring that project planning, delivery, monitoring and evaluation activities are conducted to a high quality and consistent across the service. You will also support partnership working and the facilitation of key networks, the collation of information and research, communications and promotional activity and service level coordination of programmes of work and monitoring data.
Key responsibilities include:
Provision of programme and project planning and development support across the service area
Supporting partnership working across the local authority, other statutory partners, voluntary sector partners, faith groups and businesses
Collect, analyse and report on project specific information to meet stakeholder requirements and key performance indicators and improve the use and effectiveness of software tools to support this
To undertake research and collate information to create evidence bases, data and insights from a range of sources to support the development of the service strategy, tactics, service and work plans
Support the coordination and development of existing and new networks and forums, providing co-ordination, facilitation, logistical support as well as proactive engagement with members
Establish consistent, fit for purpose processes and working practices across the project/programme team for key project processes such as status reporting, planning, financial management, risk/issue management, data protection, safeguarding, evaluation and monitoring.
Establishing and maintaining effective relationships built upon trust, integrity and reliability, demonstrating excellence of project/programme support, administration and customer service.
Support the Service Manager in the development and good governance of the Community, Health and Wellbeing Service especially in relation to the successful deliver of projects and programmes of work.
Collaborate closely with the Council's communications team to consistently raise the profile of the Service's projects, programmes of work, outputs, outcomes and impact
Support Programme Leads to contribute to the development, reporting, monitoring and evaluation of Service, Group and Corporate plans, programmes of work and performance management frameworks
Understanding of issues related to health inequalities, poverty, and social disadvantage.
Knowledge of Gateshead, its challenges and opportunities, key organisations and the VCSE sector
Knowledge of project management tools/ methodology/ processes.
Knowledge of data collection, reporting, and monitoring methods.
Experience of providing a high level of project management and business information support across a Directorates or Service area for a range of officers of varying levels, within a complex, politically sensitive and customer focussed environment.
Research and data collection - experience of conducting research, planning data collection exercises and accurately presenting data and information to further project and programme outcomes and to support monitoring, evaluation and evidence of impact.
Ability to undertake research and analyse data, with excellent written/verbal communication and presentation skills and the ability to communicate with people at all levels within both the Council and partner organisations.
Excellent organisational and time management skills, ability to prioritise, plan and deliver objectives within an agreed timeframe. Ability to manage own work and work as part of a project team, often working on multiple projects simultaneously.
Good interpersonal skills and the ability to build effective business-like relationships with key stakeholders of the service, demonstrating excellent customer service, trust and integrity.
A high degree of computer literacy, including knowledge and experience of working with the Microsoft Office Suite and the ability to understand and use a range of corporate systems including specific finance and HR systems.
Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.
People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.
What's in it for you? Well, there's so much on offer and here's just a few of the highlights!
You'll be paid a competitive salary £32,061 - £34,434 pa
We'll help you save for your future with an outstanding employer contribution to your pension.
You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
You'll have the opportunity to participate in the Council's Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year.
We offer hybrid working arrangements to ensure a positive work life balance.
A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
You'll have access to great health and wellbeing support and ability to use our cycle to work scheme.
You'll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping
It's time to apply!
We're delighted that you want to come and work with us. Please take a look at the full job profile via this link Job Profile. It's important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we'll be checking to ensure that they meet the essential criteria as set out in the job profile.
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