Job Description
As Assistant Store Manager, your focus is on motivating your team and providing each customer with a meaningful shopping experience. You’re also second-in-command, ready to step in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged and to achieve their full potential. Finally, you’ll serve as your Store Manager’s right hand by assisting with day-to-day business activities.
Qualifications
We value high energy, humility, and a sense of humor!
You are unique because of your ability to encourage others and achieve your store’s goals in customer satisfaction and sales. Additionally, as Assistant Store Manager, you are inspiring and performance-oriented.
On top of that, you have:
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioral change and develop others.
* Decision-making and problem-solving skills.
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