Job Overview
We are seeking a motivated and hands-on Restaurant Supervisor to support the daily operations of Kabuli. The ideal candidate will have strong hospitality experience, excellent communication skills, and a passion for delivering outstanding customer service. You will work closely with the Restaurant Manager and Operations Team, supervising staff on shift, ensuring smooth service, and maintaining our high standards of quality, cleanliness, and guest satisfaction.
Duties
* Supervise daily front-of-house operations, ensuring adherence to company policies and service standards.
* Support with training, coaching, and motivating team members to provide excellent hospitality.
* Act as the first point of contact for staff during shifts, addressing issues and escalating to management when needed.
* Assist in handling customer inquiries, feedback, and complaints in a professional and timely manner.
* Monitor cleanliness and presentation of the restaurant, ensuring compliance with health and safety regulations.
* Oversee stock levels during service and communicate replenishment needs to management.
* Support the Restaurant Manager in implementing promotions and initiatives to enhance the guest experience.
* Lead by example, ensuring a positive team culture and smooth service delivery.
Requirements
* Previous experience in a supervisory or senior front-of-house role within hospitality.
* Strong leadership and organisational skills with the ability to manage a team during busy shifts.
* Excellent communication and customer service skills.
* Knowledge of food safety and hygiene practices (training can be provided).
* A proactive, hands-on approach with the ability to remain calm under pressure.
* A genuine passion for hospitality and creating memorable dining experiences.
If you are looking to take the next step in your hospitality career and grow with an exciting brand, we'd love to hear from you
Job Types: Full-time, Permanent
Pay: £12.21-£12.50 per hour
Expected hours: 30 – 40 per week
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Store discount
Work Location: In person