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Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, your colleagues, and for the planet.
Hospitality is a work of heart.
Join us and become a Heartist.
Job Description
Ibis London Barking is looking for an enthusiastic person to join our team at the hotel. This position is for a Food and Beverage Team Member who will work in our fabulous team, incorporating both Front Office and Food and Beverage duties in line with the business demands with great possibilities for growth within the company.
Ibis London Barking features 86 inviting guest bedrooms (with en suite power showers, 43' flat-screen TVs, and tea & coffee facilities), and offers a very good value hot & cold breakfast spread each morning, setting you up for even the busiest of days.
Are you ambitious and looking to work in a fun, stimulating, and engaging environment?
Please only apply if you have the right to work in the UK!
Qualifications
Profile / Personality
* Provide a friendly and personalized welcome for our guests
* Offer attentive and personalized service
* Handle guest comments and ensure follow-up
* Convey the image of the brand and the hotel
Overview of Duties / Mission
* Perform order taking and maximize sales opportunities through product knowledge and suggestive selling. Ensure accuracy by repeating orders to guests.
* Take orders and send them to kitchen staff through the POS system.
* Deliver orders promptly to the kitchen and guests, maintaining temperature and presentation.
* Keep tables and service areas clean and tidy as per procedures.
* Maintain hygienic food service techniques during service.
* Take responsibility for your designated section and station.
* Coordinate with apprentices in food preparation and production as required.
* Prepare and ensure availability of mise en place.
* Keep all working areas clean and report issues to the Executive Chef.
Required Skills and Experience for Day and Night Reception Team Member
* Good interpersonal skills, guest-oriented, and service-minded
* Flexible with working hours
* Positive attitude
* Good presentation and confident speaking skills
* Working knowledge of Microsoft Office
* Good listening skills and ability to anticipate needs
* Well organized
* Team spirit
* Innovative and sales-oriented
Additional Information
Benefits
* £13.16 hourly rate
* Working with a fabulous team at the heart of the hotel
* Free meals on duty and uniforms provided
* Accor F&B Discount at any Accor Hotel Worldwide
* Accor Friends and Family Rates
* Accor Development Program
* Additional holidays with service
* Cycle to work scheme
* Eye Tests
* Double paid Bank Holiday
* 28 days of holiday
* And more: recommend a friend scheme, Employee Advisory Service, etc.
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