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For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity.
Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail.
As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services
JOB SUMMARY
Are you passionate about service excellence and going above and beyond for your clients? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business.
We are looking for an Elite Lifestyle Manager to manage relationships with our high profile members (out of hours) ensuring high individual engagement, satisfaction, loyalty and retention.
The successful candidate will strengthen each relationship by deeply understanding each Member’s unique lifestyle, preferences and needs, and to ensure services offered are personalised and of the highest quality.
HOURS OF WORK
Monday – Friday, 14.00-22.00
REQUIREMENTS
* Warm, friendly, calm, confident and courteous at all times
* Able to anticipate client needs and deliver intuitive and highly personalised solutions
* Pro-active, energetic and positive attitude
* Excellent team player
* Values privacy and confidentiality
* Passionate about travel, culture, and unique global experiences
* Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure
* Able to react and adapt quickly to new requirements and processes
* Strong relationship builder
BENEFITS
* Competitive annual leave allowance with a further increase due to long service
* Birthday Allowance – take your birthday off on us!
* Pension Scheme
* Angel Days: Additional paid leave to do charity work
* Long Service Awards – Increased employer pensions, sabbatical, private medical
* Life Assurance
* Digital nomad - The ability to work from anywhere in the world for 1 week
* Puppy friendly offices
* Qmunity committee – Social events in the office
* Free tea/coffee and snacks
* Training platform membership
* Season Ticket Loans
* Cycle to work scheme
* Discounts with a variety of retail and hospitality companies
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