Overview
The Safer Community Security Officer position patrols the area of the clients site and parts of Norwich City Centre ensuring the safety of clients, employees and property.
Due to the nature of the role a DS licence is required. Monday - Friday 12 hour shifts - 60 hours a week. Pay rate £14.57.
Responsibilities
* To protect our customer''s property, people and assets by providing security services in direct accordance with the site''s published Assignment Instructions (AIs) and any changes.
* Delivering results that meet or exceed the Key Performance Indicators / Service Level Agreement for the customer, taking accountability to support contract retention.
* Undertake additional training for continuous self-development.
* Be aware of and comply with all policies and legal/regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance.
* Complete tasks on site as defined within the published Assignment Instructions and review changes to AIs to suggest improvements.
* Maintain compliance with front-line licences in Security Guarding or Door Supervision and wear licence at all times; CCTV PSS SIA Licence and contractually required courses.
* Follow instructions and procedures and work in a systematic, methodical way.
* Ensure check calls are carried out at the allocated times and contact the Emergency Services/Communication Centre to report incidents.
Training & Licences
* Fully complete required competency training and undertake additional training as directed.
* Renew your licence 16 weeks before expiry.
Health, Safety & Security
* Report any health and safety hazards on site and stay alert to changes in the work environment.
* Maintain professional conduct in difficult situations and complete incident notes for the Incident Report process.
* Keep to schedules and support Mitie and the client.
What We Are Looking For
* Previous security experience
* SIA Licence
* SC Clearance desirable
Benefits
Our market-leading flexible benefits scheme includes options such as a virtual GP, Salary Finance, Choices benefits platform, MiDeals discounts, cycle-to-work, life cover, save-as-you-earn, Mitie Matching Share Plan and recognition programs.
Inclusion and Recruitment
Mitie is committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please let us know by emailing us. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally as the UK’s leading facilities management and professional services company.
Join Our Team
Together our diversity makes us stronger.
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