Employer description: TSYS, a Global Payments company, is a global leader in payment solutions and innovative technology in approximately 80 countries worldwide. With nearly 200 clients, and more than 638 million traditional accounts on file, TSYS succeeds by putting people and their needs at the heart of every decision to help them unlock payment possibilities.
Overview: Are you looking to kick-start your career in the IT industry with a market-leading international company?We are currently looking for an Information Communications Technician (Level 3) Apprentice to join our busy and exciting team based in Knaresborough.
You will primarily be working with the infrastructure as a Service team with multi skilled engineers, with the main goal of achieving 100% availability for the services we provide to our clients, this will involve being involved in multiple maintenance activities, taking on new services, technology upgrades and supporting client requests.
Salary: £16,000 per annum.
The role / duties: You will be working with previous apprentices, and senior members of staff on the following duties:
* Security patching
* All system Outage processes
* Backup processes
* VMWare management
* Acceptance into Service processes
* Disaster recovery processes
* Hardware maintenance
What we a...