We’re looking for an enthusiastic Regional Account Manager in our Hospitality sector to join our dynamic and growing team at PPS where you will play a pivotal role in driving customer satisfaction and business growth. As part of our ambitious, family run business, you’ll have the exciting opportunity to build meaningful relationships with customers while working with innovative products and solutions.
Role Responsibilities
* Meet or exceed sales targets, contributing to the company’s growth objectives.
* Cultivate and maintain strong relationships with customers, addressing their needs and exceeding their expectations.
* Develop, manage and update account plans for high value customers, identifying opportunities to strengthen relationships, and drive additional revenue.
* Maintain accurate records of customer interactions, transactions, and account status.
* Understand your customer’s evolving needs, providing tailored solutions, and serving as a trusted advisor.
* Lead account review meetings to identify and unlock customer growth potential.
* Conduct site surveys and offer innovative, cost-effective cleaning solutions to continuously find new ways to upsell/cross-sell to your customers.
* Stay ahead of market trends, competitor activities, and new product launches.
* Represent the company at networking and industry events.
* Work closely and report to the Sales Director, providing regular updates on sales performance, key sales metrics and market trends.
Skills & Attributes
* Proven success in a sales/account management/business development role, with a track record of driving revenue growth.
* Consultative solution selling approach with a focus on building long-term customer relationships.
* Ability to work in a fast-paced environment, managing multiple priorities effectively.
* Proficient in CRM systems, AI and other digital tools for sales reporting and analysis.
* Collaborative working approach with all internal teams e.g. Sales, operations, customer service.
* Excellent administrative, communication, negotiation, and planning skills with the ability to negotiate and influence effectively.
* Industry experience is preferred but not essential to this role, with a willingness to learn new product ranges.
* Full UK driving licence.
Company Overview
PPS is a growing family-owned, family-led business that exists to make our customers’ lives easier.
Based in York and Keighley, we supply your favourite restaurants, your local schools, your office cleaners, as well as thousands of other workplaces and venues across the North. In fact, you are usually never further than 100 yards away from one of our customers.
We sell things that everyone needs, including hundreds of millions of recycled hand towels a year, several Olympic swimming pools worth of soap and enough coffee cups to keep the entire population of Leeds caffeinated.
While we’ve always helped keep the North of England cleaner, we’re now committed to making it greener through sustainable products, closed-loop solutions and zero-emission deliveries.
Our Mission
To consistently provide quality products at outstanding value with a service that all customers can rely on.
#J-18808-Ljbffr