Job Ref: CRI3214
Branch: DoubleTree by Hilton Hotel London - Victoria
Location: DoubleTree by Hilton Hotel London - Victoria, London (South West)
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Part Time
Hours per week: 0
Posted date: 30/09/2025
Closing date: 13/11/2025
Here at Crimson Hotels, we know our colleagues are key to our success. That's why we're passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.
We're looking for a friendly and passionate Night Receptionist to join our team.
The Role
As a Night Receptionist, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.
Your key duties will include handling check-in and check-out services for the guests and assisting them with requests during their stay.
The Person
As well as having previous experience in a similar role, we look for Night Receptionists to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You'll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you'll have a good command of the English language and be very well presented.
Benefits
* GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
* Private Healthcare Plan – financial assistance towards the cost of healthcare
* Learning and development opportunities – from our lots of in-house training courses and programmes and over 1,000 training courses available on our 'Training University'
* Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level
* Attractive front office upselling incentives scheme
* Recommend a Friend incentive – bring your friends on board and receive a bonus after they've been with us for 6 months
* Hero Of The Month recognition programme to recognise and celebrate your achievements
* Free-of-charge freshly cooked meals to enjoy on duty
* Free-of-charge dry-cleaning for your uniform
* Free weekly English classes
* Lots of team member social events and wellbeing events
Eligibility
In line with the requirements of the Asylum Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Located in central London location, DoubleTree by Hilton London – Victoria makes it easy to get around. we're next to Victoria Station for Gatwick Express arrivals and Underground connections. Victoria Palace Theatre is a five-minute walk away, and Buckingham Palace and Big Ben are within a mile.
Located in the heart of London, right next to Victoria Station, our hotel offers seamless connectivity with the Gatwick Express and London Underground, making it easy to explore the city. Iconic landmarks like Westminster Abbey, the Houses of Parliament, Buckingham Palace, Soho, and Trafalgar Square are all just a short walk away.
From the moment you arrive, enjoy our signature warm DoubleTree Chocolate Chip Cookie at check-in. Select rooms boast stunning skyline views, offering a picturesque backdrop for your stay. Indulge in a world of flavours at our newly refurbished Terminus Kitchen Bar, where our globally inspired small plates—featuring tacos, cod fritters, and vegetable tempura—are perfect for sharing with friends and colleagues.
Sustainability
Sustainability is at the heart of our operations, and we are proud to hold the prestigious Green Key Certification, recognizing our commitment to environmentally responsible hospitality.