Neighbourhood Operations Manager
This is with the local authority in Middlesborough.
Purpose of the Post
To achieve the Mayor’s vision for Middlesbrough through the delivery of the council’s range of Central Operations Support, providing strategic direction to all employees, in Corporate Policy and Strategy, Business Research and Development, Performance Management, Business Planning and Service Review.
Duties and Responsibilities
* Support the Lead for Community Environment and the operation in the provision of effective management throughout Environment & Community Services.
* Ensure that financial and physical resources are allocated effectively, preparing and reporting on performance costs to enable the delivery and implementation of services in accordance with agreed standards, targets and expectations and ensure all stakeholders receive the best service delivery within available resources and budget.
* Ensure the service is carrying out horticultural practices and arboriculture tasks in line with the relevant legislation.
* Manage the contracts for tree inspections and tree works to ensure they are carried out in the correct format and keep all records centrally.
* Develop and manage the council’s revenue budgets within the service area.
* Manage resources available within budget and deadlines, delivering agreed targets and efficiencies, and providing quality services.
* Ensure pricing for all income generated work provides Best Value, uses the NEPO framework, and involves approved suppliers.
* Encourage the development of employees by identifying personal development/training plans and implementing the identified outcomes.
* Lead on the sickness monitoring of the services and ensure that all procedures are efficiently implemented to meet strategic targets for sickness absence.
* Embed a culture which is consistent with the council’s Vision and Values.
* Assist the Lead for Community Environment with the process of review and change as appropriate.
* Work closely with other departments within the council, liaising with councillors and other partner organisations.
* Produce reports where required for executive leadership.
* Analyse service delivery and implement improvements.
Corporate Responsibilities
* Make every reasonable effort to supply the necessary employment aids, equipment or adaptations to enable employees to perform the full duties of the job in accordance with the Equality Act 2010 where a post holder is disabled.
You will
* Demonstrate a commitment to the principles of equality of opportunity and fairness of treatment in relation to employment issues and service delivery.
* Respect all confidentialities and principles and practices of the Data Protection Act.
* Comply with Health and Safety policies and legislation.
* Be committed to continuous personal development, including Middlesbrough Learnings.
* Demonstrate a commitment to the safeguarding of children and vulnerable adults, highlighting any areas of concern with the appropriate service and adhering to the council’s policies on these issues.
The above duties and responsibilities cannot totally encompass or define all tasks which may be required. The outlined duties and responsibilities may, therefore, vary from time to time without materially changing either the character or level of responsibility: these factors are reflected in the post.
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