JobResponsibilities
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Manageandprocessbusinesstransactionsfollowingrulesandlocalguidelines.
Analyzedatatodeterminepaymentandcollectionresults.
Enterdataintosupportsystemstorecordoutcomes.
Communicatewithcustomersviaphone,email,andlettersabouttransactionprocessesandresults.
Followstandardprocessestoanalyzeinformationandcompletetasks.
Ensuredocumentsareprocessedaccordingtoretentionanddestructionpolicies.
Helpachieveperformancetargets.
Contributetoservicedevelopment.
Ensuretransactionanddocumentmanagementcomplieswithpoliciesandlaws.
Operateandmaintainsupportsystems,handlingpersonalandconfidentialdata.
Prioritizeworkandmeetdeadlines.
Resolveissuesfromyourworkandteam,escalatingifnecessary.
PersonSpecifications
MustHave
Excellentliteracyandnumeracyskills.
Strongcommunicationskills.
Understandingoftransactionalprocessingprocedures.
Experiencewithdataentryinsupportsystems.
Knowledgeofrelevantlawslikecounciltax,benefits,payroll,etc.
Understandingofconfidentialityrequirements.
Experienceincustomerserviceorofficeenvironment.
Abilitytoanalyzeinformationandmakedecisions.
ComprehensiveITskills,includingMicrosoftOffice.
Abilitytoworktodeadlines.
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TPBN1_UKTJ