Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. This is a Live in position so experience is essential, You will be required to lock up the hotel and be on call for guests that require assistance in the night. As a key member of our hospitality environment, you will play a crucial role in ensuring an exceptional experience for our guests. Your responsibilities will encompass various aspects of front-of-house operations, including customer service, food preparation, and maintaining a welcoming atmosphere. Live in (a room with a bathroom is provided)
Responsibilities
* Greet and welcome guests as they arrive, providing a warm and friendly first impression.
* Assist with seating arrangements and manage reservations efficiently.
* Take customer orders accurately and relay them to the kitchen or bar staff.
* Serve food and beverages in a timely manner while ensuring adherence to food safety standards.
* Maintain cleanliness and organisation of the dining area, including tables, chairs, and service stations.
* Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction.
* Support bartending staff during busy periods by preparing drinks and assisting with service.
* Collaborate with catering teams for events, ensuring seamless service delivery.
* Assist in food preparation as required, adhering to health and safety regulations.
* Sleep over the hotel after finishing shift
* Must be first aid trained
* be professional and know this is a very important role as you will be responsible for guests sleeping in the hotel
Qualifications
* First aid
* Customer service
* Locking up the hotel- cashing up at the end of shift
* Knowledge of bartending practices is advantageous for those interested in bar service roles.
* Familiarity with food safety regulations and best practices is highly desirable.
* Strong communication skills with the ability to work effectively as part of a team.
* A positive attitude and willingness to help others in a fast-paced environment.
* Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable experiences for our guests while working in a dynamic and supportive environment
Job Type: Full-time
Pay: £13.00-£13.25 per hour
Benefits:
* Company pension
* Discounted or free food
Work Location: In person