Job Description
An internationally renowned company is seeking a Customer Service Representative with French & English language skills to join their team on a full time, permanent basis.
A further European language is required to be useable in a business environment from the following:
* Dutch
* German
* Spanish
Utilising your language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring business opportunities are maximised through various communication channels.
Responsibilities will include, but will not be limited to:
* Providing exceptional customer service via phone and email in the French, English and one further language (Dutch, German or Spanish)
* Assisting with customer enquiries and resolve any issues with a friendly and positive approach
* Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
* Coordinating with couriers to oversee and track shipments
* Maintain accurate records and ensure that all customer interactions are well-documented
The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent te...