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Visitor experience assistant – 2 posts

Oxford
Permanent
Visitor experience assistant
Posted: 21h ago
Offer description

Are you someone who has a passion for creating great experiences? Then we want to hear from you! We are looking for friendly and enthusiastic people to join our team as part-time visitor experience assistants at the Pitt Rivers Museum. About the role The Pitt Rivers Museum showcases over 500,000 objects of anthropology and world archaeology. The Visitor Experience team are at the heart of the museum, sharing its stories and histories to visitors from everywhere. Welcoming and making everyone feel at home and inspired. We enable the opening and daily operation of the museum through our dynamic team, helping to cover each floor of the museum throughout the day so visitors can access, learn and enjoy every object. Responsibilities include welcoming all visitors, developing a good knowledge of the collections/their stories and importance, working as part of a varied team, providing introductions and welcome to visiting groups, working in the shop, encouraging donations, working with and supporting other teams in the museum, learning to use our database and other systems, promoting the museums trails, activities and events. This is a permanent, part-time role working 13.5 hours per week. Shifts will take place during museum opening hours, 9:45am -5pm Tuesdays – Sundays, and 11:45am-5pm on Mondays. Primarily weekends, with opportunity for additional shifts, including bank holiday and evening shifts. Please note this role does not offer remote working. About You We are looking for people with an avid interest in museums who are passionate about delivering great experiences for everyone. You will work well as part of a dynamic team, whilst being friendly, approachable and proactive. Working in a busy visitor-facing environment, you will be a strong communicator who is reliable and punctual. This role includes standing and walking for several hours per day; reasonable adjustments can be made. Full training will be provided, which will include retail. What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • An excellent contributory pension scheme • 38 days of annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans More information is available at https://hr.admin.ox.ac.uk/staff-benefits Diversity Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave. We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk. How to apply You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. The supporting evidence form lists each of the essential and desirable selection criteria, as listed in the job description - please explain how you meet each one. CVs alone will not be considered. We provide a supportive working environment and are always happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Jessica Thorley, Visitor Experience Manager, who can be contacted with enquiries relating to the role ( jessica.thorley@prm.ox.ac.uk ). General queries about the recruitment and application process should be directed to the GLAM Recruitment team ( recruitment@glam.ox.ac.uk ). Only applications received online by 12.00 midday (GMT) on Friday 7 November 2025 can be considered. Interviews are expected to take place in person during the week commencing 24 November 2025.

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Home > Jobs > Design jobs > Visitor experience assistant jobs > Visitor experience assistant jobs in Oxford > Visitor Experience Assistant – 2 posts

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