Application Engineer
LOCATION: Dunmurry
EMPLOYMENT TYPE: Permanent
Job Summary
This role is focused on executing and coordinating engineering tasks to deliver Survitec safety solutions that meet the current and future needs of Survitec customers. It supports all stages of the engineering process, from product or solution design and adaptation, through deployment to assessing and signing off overall solution, ensuring compliance and quality at each stage.
Duties and Responsibilities
- Utilises deep understanding of Survitec products sets to adapt solutions effectively to meet customer need, regulatory standard and maintain appropriate margins
- Contributes to the setting of Survitec engineering standards and specifications and the process to evaluate the effectiveness of those standards; identifies shortcomings in existing processes, systems and procedures, and uses appropriate change management processes to address and improve them
- Analyses detailed proposal information to specify the methods, process steps, and the plant, machinery and equipment required to meet the customer design needs within specified cost and quality parameters
- Provides detailed solution specification review, adapting to meet the needs of specific customer and vessel layouts, within SOLAS regulations and any other government, maritime and business guidelines
- Produces initial specifications review, deviation lists and drawings to support proposal development and costing and win the business; ensures the appropriate balance is maintained ahead of contract award, between level of detail required to win the bid and the manpower allocated
- At contract stage, completes general arrangement drawings and constructs the detailed bill of materials; works with the customer or shipyard to refine the design, attending contract review meetings to ensure changes are reflected in the overall contract costing and negotiation
- Utilises Survitec systems to communicate effectively and accurately the final customer requirements and design to the engineering and production teams; works with those teams to ensure full understanding of the customer solution
- Builds a knowledge bank of materials, specifications and drawings to drive efficiency in the engineering process; identifies opportunities to improve engineering processes or products or to reduce costs, improve quality or drive efficiency
- Builds and maintains relationships with Category Managers, Sales, Customer Services and Engineering to ensure effective collaboration and smooth flow of information
- Provides design materials to support the sales process, supplementing standard materials with deep product insight to ensure sales presentations to decision makers and influencers leverage product benefits. Asks relevant questions to identify and respond to areas requiring further information or explanation
- Works with Category Managers and Marketing colleagues to produce accurate and effective internal and external product communications materials
- Creates an environment where everyone in the team can live the Survitec Values
- Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work
- Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment
- Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Gains or maintains external professional accreditation where relevant to improve performance and fulfil personal potential. Maintains an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences and reading specialist media
Skills
- Holds self and others accountable to meet commitments
- Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
- Plans and prioritises work to meet commitments aligned with Survitec’s goals
- Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
- Builds partnerships and works collaboratively with others to meet shared objectives
- Anticipates and adopts innovations in business-building digital and technology applications
- Applies knowledge of business and the marketplace to advance the organization’s goals
- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Consistently achieves results, even under tough circumstances
Values
Drives safety culture
- Is a reliable source of reference on relevant safety standards and where these standards are at risk. Provides important insight into the root cause and corrective actions for such safety risks and issues. Raises issues and highlights own mistakes without fear to improve safety and wellbeing of self and others
Demonstrates commitment to delivering real value and confidence to our customers
- Understands the importance of being the representative of both internal and external customers. Demonstrates respect for those customers and is open and transparent about the delivery of service – only promises what they can deliver and delivers what they promise
We care for our people, investing in the development of teams and individuals
- Understands own role within the team and takes accountability for delivery – is good at closing out actions and proactively asks for help when issues arise. Communicates appropriately, shares knowledge (coaching, mentoring and supporting others to develop skills as appropriate). Works collaboratively with own team and others to meet business goals
- Takes time to listen and treats others with dignity, accepting and respecting other people’s points of view or individuality. Understands how own behaviours impact others.
We aim for excellence in everything we do
- Takes personal responsibility for ensuring excellence, getting the task done on time and to the right standard. Consistently achieves targets, even when timescales are tight
- Committed and passionate about continuous improvement, looking to solve problems and avoid workarounds. Takes initiative and acts with confidence
We seek to innovate at every opportunity
- Takes an entrepreneurial approach to change, being comfortable and willing to try out new methods, processes, ways of working or techniques to make improvements
- Takes time to understand and explain the rationale for change to support the understanding of self and others
We act with integrity
- Acts in accordance with Survitec Values, especially in situations when it is difficult to do so
- Represents self and Survitec in an ethical manner that engenders trust from colleagues, customers and external regulators
Experience and qualifications
Educated to University degree level; or Further Education College with 2 A levels and completed the Survitec Apprentice and Graduate Engineer development programs
2 – 5 years of engineering experience enables the role holder to deal with most situations and advise others
No formal managerial experience required to begin this role
