Overview
We are currently looking for a receptionist to work on our clients site within York, working in the front of house team ensuring all tenants and visitors receive a 5* service.
Role
The position is working in the front of house team on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with and dealing with any additional queries from visitors. There is also administrative duties involved.
Responsibilities
* Ensure a five* service is delivered by welcoming visitors and directing them accordingly
* Ensure all calls and emails are answered promptly and accordingly
* Manage the reception and helpdesk inbox
* Deal with any queries from occupiers or workers
* Signing in visitors and helping with directions
* Report any relevant information and issues to Front of House Manager and designated Facilities Management team
* Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
Requirements / Experience
* Experience in customer facing roles, such as hotels, corporate, airlines, marketing/event sectors
* Enthusiastic about ensuring a high level of service at all times
* Friendly, professional, bubbly personality
* Well presented (dress code: black/navy suit with matching blazer, white shirt, black court shoes)
* Fantastic communication skills for dealing with high profile clients
Details
* Location: York
* Salary: £14ph - £16ph
* Hours: 8am-5pm or 7am-4pm
Note: DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED
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