Service Manager Lead a Brand-New Supported Living Site in Bolton
(Full-Time)
We have an exciting opportunity for a dedicated and experienced Service Manager to lead a new Supported Living Site opening in Bolton.
This is a rare chance to shape and lead a service from the very beginning, embedding a culture of excellence, compassion, and person-centred care. You'll be at the heart of establishing a high-quality, safe, and empowering home for individuals with Learning Disabilities, Autism, and Mental Health needs.
About the Role
As a Registered Manager, you will:
* Take the lead in establishing, registering, and launching the new service, ensuring full regulatory compliance from day one.
* Oversee the day-to-day operations of the residential care home, including rota planning, staffing, and service delivery.
* Ensure that all care and support provided is person-centred, safe, and responsive to individual needs.
* Recruit, develop, and retain a skilled and passionate staff team, fostering a positive and supportive culture.
* Promote a transparent and open working environment, where staff feel valued and empowered.
* Build strong relationships with families, local authorities, and external professionals.
* Ensure all documentation, care plans, audits, and risk assessments are compliant and regularly updated.
* Manage the home's budget and resources effectively, in partnership with internal teams.
* Champion a culture of continuous improvement, conducting audits, driving service development, and preparing for inspections.
What We're Looking For
Essential:
* Willingness to work towards Level 5 Diploma in Health & Social Care.
* Experience as a Service Manager or in a similar leadership role within Residential Care.
* A strong understanding of CQC regulations, Safeguarding, MCA, DoLS, and Health & Safety.
* Experience supporting individuals with Autism, Learning Disabilities, or Mental Health needs.
* A proven ability to build and lead teams, manage performance, and support staff development.
* Excellent communication skills and the ability to build effective relationships with stakeholders.
* Strong IT and administrative skills, with experience using care management systems.
* Flexible and proactive approach able to meet the needs of a new and evolving service.
* Willingness to be part of the Registered Manager on-call rota.
Preferable:
* Level 5 Diploma in Leadership for Health & Social Care (or working towards).
* Experience of opening or setting up new services.
* Familiarity with systems such as Nourish, PeopleHR, Deputy, and Radar.
* Experience working in complex care environments.
Why Join Us?
* Be part of an exciting newservice from the ground up.
* Shape the culture, standards, and outcomes for the people we support.
* Work with a supportive leadership team who value your ideas and input.
* Lead a team committed to providing exceptional care and continuous improvement.
Our Values
* Everybody Matters Ensuring inclusivity and respect for all.
* Honesty & Integrity Maintaining transparency and trustworthiness
* Passionate & Resilient Demonstrating enthusiasm and commitment
* Positivity Fostering a positive, uplifting environment
* Professional Excellence Striving for excellence in all aspects of care
MPSW