Overview
AXA UK is seeking a dynamic People Change and Communication Consultant to join our team on a 12 month fixed term contract. You will manage the planning and execution of change initiatives that drive transformation, with a focus on enhancing the employee experience. You will work closely with key stakeholders to develop effective communication strategies that promote understanding, engagement, and buy-in during periods of change.
This is an excellent opportunity for a proactive professional with a passion for fostering positive change in a fast-paced environment. You will help create a supportive atmosphere during change projects, maximise employee engagement, and embed new ways of working. If you thrive on enabling successful transformation and creating a positive impact on organisational culture, we invite you to apply and become a vital part of AXA UK's ongoing journey of growth and innovation.
AXA UK supports flexible working; vacancies may require in-office and/or remote arrangements depending on the role. You may be required to travel or be away from home as needed to perform responsibilities.
What you'll be doing
* Develop and implement comprehensive change management strategies aligned with organisational goals, ensuring a positive employee experience throughout change initiatives.
* Design and deliver tailored communication plans for various stakeholder groups, promoting clear, consistent, and engaging messaging to foster understanding and buy-in.
* Support leaders and teams by providing coaching, tools, and resources to facilitate adaptation, build resilience, and navigate change effectively.
* Continuously assess organisational readiness and change impacts to identify risks and opportunities, adjusting approaches to enhance engagement and reduce disruption.
* Promote transparency and gather feedback proactively to address concerns, build trust, and boost morale during periods of change.
* Collaborate with owners to refine change plans, track progress, and ensure initiatives are aligned with employee needs and organisational objectives.
* Manage engagement activities and foster communities involved in change efforts to encourage participation, collaboration, and shared ownership.
* Create and develop digital and online content to support communication and engagement strategies, ensuring accessibility and effectiveness.
Qualifications and skills
* Have in-depth change management expertise, familiar with methodologies such as ADKAR, Kotter, or Prosci, and adept at assessing impacts to develop appropriate interventions.
* Skilled in stakeholder engagement and relationship building, with experience managing change communities and promoting active participation.
* Proficient in creating compelling digital content, including videos, intranet articles, and social media campaigns, with experience using online collaboration tools and digital platforms.
* Strong analytical skills with the ability to evaluate communication and change initiatives through surveys, feedback, and metrics, translating data into actionable insights.
* Demonstrate strong strategic communication skills with the ability to develop clear, targeted strategies aligned with business objectives.
* Possess excellent storytelling and messaging capabilities tailored to diverse audiences to foster understanding and engagement.
* Well-organised with project management abilities to coordinate multiple initiatives, track progress, manage dependencies, and adapt plans as needed.
* Effective facilitator with excellent interpersonal skills, capable of leading discussions, workshops, and stakeholder meetings, while demonstrating resilience and adaptability in dynamic environments.
Other information
* Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site. You must be eligible and authorised to work in the United Kingdom.
* Screening and conduct: as a regulated financial services company, all successful candidates will be subject to pre-employment checks in line with PRA, FCA rules.
* As part of your application, you may opt in to accessibility support if needed.
* As a part of AXA's equal opportunity commitments, AXA UK is an Equal Opportunities Employer; we promote diversity and inclusion and encourage applications from all backgrounds.
* AXA UK supports Disability Confidence commitments and offers the Interview Access Scheme where applicable.
Benefits
* Competitive annual salary of up to £50,000 dependent on experience
* Discretionary company & performance-based bonus
* Contributory pension scheme (up to 12% employer contributions)
* Life Assurance (up to 10 x annual salary)
* Private medical cover
* 28 days annual leave plus Bank Holidays
* Option to buy up to 5 extra days leave or sell up to 5 days leave
* Wellbeing services & resources
* AXA employee discounts
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