Overview
We have an exciting opportunity for an After Sales Supervisor based in Biggleswade for one of our clients on a full-time permanent basis.
Details
Salary: £44,000 - £52,000 per annum
Location: Biggleswade
Type of Contract: Permanent
Hours: 42 hours Monday - Friday
Responsibilities
* Supervise Field Service Engineers' time and workloads, including opening/closing of jobs, processing timesheets and inspection reports.
* Monitor the Engineer's time.
* Ensure parts are returned, cleaned, labelled and documented correctly.
* Communicate with Field Service Engineers, internal departments, suppliers and customers.
* Coordinate the delivery of spare parts.
* Ensure WIP and KPIs are met and maintained.
* Organise subcontractors when supporting customers or engineers.
* Manage the team, including conducting appraisals, return to work interviews and performance reviews.
Requirements
* Technical background within the plant, construction or agriculture industry.
* Proven Supervisory experience within a similar role.
* Experience managing and leading a team.
* Experience liaising with and managing Engineers' time and workload.
* Excellent communication skills, both written and verbal.
* Strong IT skills.
* Full clean driving licence.
What our Client offers
* Competitive salary
* Attractive company pension scheme
* Free fruit and drinks
* Private healthcare
* Training and development
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