As an Assistant Manager, you will support your Store Leader in delivering excellent customer care and operational standards daily by engaging with customers to understand their needs.
Working across retail and pharmacy, you will lead and inspire your team by demonstrating leadership skills on the shop floor, providing outstanding service and care.
Key responsibilities:
* Lead your team to grow the business by caring for customers and patients
* Manage team performance and development through coaching and reviews
* Ensure a sustainable, efficient retail and pharmacy operation, maintaining stock, controlling costs, minimizing losses, and meeting customer expectations
* Conduct reviews, audits, and risk assessments to ensure safety
* Analyze data and trends to adapt quickly to customer needs
Qualifications:
* Experience leading a customer-facing team
* Ability to motivate and coach a team to meet performance goals
* Collaborative personality suited to team environments
Preferred:
* Experience in community pharmacy
* Comfort with adopting new technology
Benefits include:
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Employee discounts
* Enhanced leave for new parents and a gift card
* Flexible benefits
* Access to 24/7 counselling through TELUS Health
We promote inclusivity and diversity, providing a positive environment for all colleagues. We encourage applications and support reasonable adjustments during the hiring process.
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