Job Title: IT Support Technician Location: Belper, Derbyshire Salary: £25,000 - £30,000 PLUS 25 Days Holiday (BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment. You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts. Key Responsibilities: • Provide 1st and 2nd line support to internal users across multiple sites • Troubleshoot and resolve hardware, software, and network issues • Set up and configure new user accounts and devices • Assist with system upgrades and project rollouts • Maintain accurate records using the IT ticketing system • Escalate complex issues to the infrastructure team as needed • Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows 10/11, Microsoft Office 365 Suite • Active Directory – password resets, user management • Basic networking – DNS, DHCP, TCP/IP • Office 365 – Teams, Exchange, SharePoint • Printer and peripheral support • Experience with remote support tools • Any exposure to Intune or Azure is a bonus If you’re an IT professional with a hands-on approach and a desire to learn and grow in a busy, professional environment, we encourage you to apply! Join a global business where your contribution matters and your career can move forward. Keywords: IT Support, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Service Desk Technician, IT Technician, Windows Support, Office 365, Active Directory, Derbyshire IT Jobs