The role The Restaurant Supervisor assists the Restaurant Manager in overseeing the day-to-day running of the Rampsbeck Restaurant and the Living Space. Successful candidates will be friendly, hardworking and customer-focused. He or she will keep smiling even on the busiest of days, so that guests only ever experience first-class, flawless service. What you’ll do Help ensure the continued smooth running of the Rampsbeck Restaurant, Living Space and Glasshouse Deputise for the Restaurant Manager, when required Work with the Head Chef and Restaurant Manager to improve all aspects of our food service Assist in the ongoing training, development and performance management of a large team Handle guest complaints, requests and enquiries in a relaxed yet professional manner Help create a safe environment for both staff and guests and adhere to the company’s health and safety policy and procedures What you offer A friendly and outgoing personality A passion for proving the best customer service possible Previous supervisory experience Ability to work in and manage a team Attention to detail The ability to remain calm under pressure What we offer Another Place The Lake is a relaxed professional place to work in a beautiful location Mix of both straight breakfast and dinner shifts, straight shifts only Excellent career prospects in an ever expanding organisation Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel Staff discounts on treatments in Swim Club Discounts for you and your friends & family at Rampsbeck, Living Space, Glasshouse and The Brackenrigg We recognise everyone plays their part to provide exceptional service. On top of your salary you can earn up to £2,000 service charge per year, paid monthly