Exceptional Receptionist Required – London Head Office
Full-time Role | Core hours: 10:30 – 18:30
Our client's London office is one of their most high-profile and dynamic global locations, welcoming over 50 visitors daily. As the first point of contact for clients, candidates, and colleagues, the Receptionist plays a vital role in delivering an exceptional, discreet, and professional experience that reflects the firm's high standards and brand promise.
This role goes beyond traditional front-desk responsibilities. It requires someone who thrives in a fast-paced, high-touch environment, with an innate ability to manage multiple priorities seamlessly, while creating a warm and polished welcome for every guest.
Key Responsibilities
Front of House & Guest Experience
* Greet and host guests, clients, and consultants with warmth and professionalism
* Manage visitor check-ins and security registration
* Coordinate guest beverages, coat check, and ensure meeting rooms are clean and presentable after each use
* Distribute daily guest lists to internal teams
Communications & Scheduling
* Operate and manage the main switchboard, screening and directing calls appropriately
* Manage meeting room and office space bookings, including video conferencing setup via Outlook
* Coordinate daily office schedule and space allocation for internal teams and visiting colleagues
Meeting Support & Catering
* Liaise with our in-house kitchen to organise catering for meetings and events
* Prepare, order, and clear refreshments for internal and external meetings
* Track catering usage and liaise with the accounts team for correct client billing
General Administration
* Manage incoming and outgoing post and courier services
* Monitor subscriptions (newspapers, magazines) and restock First Aid supplies
* Support internal staff lunch planning and weekly headcounts
* Provide backup reception and switchboard coverage during team breaks
About You
Experience & Skills
* Previous experience in a receptionist or front-of-house role, ideally within a corporate or professional services environment
* Proficiency in Microsoft Office, especially Outlook for scheduling and coordination
* Confident handling multiple tasks and priorities in a busy environment
* Strong verbal communication and interpersonal skills
Personal Qualities
* Warm, courteous, and naturally service-oriented
* Calm under pressure and consistently professional in both appearance and behaviour
* Highly organised with strong attention to detail
* Trustworthy, discreet, and respectful of confidentiality
* A proactive team player with a can-do attitude and willingness to learn
This is an exciting opportunity to join a collaborative and high-performing team in a firm known for excellence. If you take pride in delivering top-tier service, enjoy creating a welcoming environment, and want to work in a role where no two days are the same, we’d love to hear from you.