Position:Support Analyst
Location:London, W1W 5PL, UK
Role:Full time (37.5 hours per week). Five days per week in the London office
An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer.
Record Financial Group:
Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record’s services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices.
Record’s offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office.
Responsibilities:
1. Day to Day IT Issues
2. Investigate and Troubleshoot Issues
3. Desktop Operating System Deployment and Customization
4. Configuration and Maintenance of Mobile Devices
5. Creating and Maintaining Users/Groups in Active Directory/Mi...