Your Role
EF Manchester International Language Campus is looking for an organized and customer-focused individual to join our team as a Student Services Coordinator.
In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging, and well-run campus experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.
Position Details:
1. Full-time – 5 days per week
2. Permanent contract
3. October 2025 start date
If you’re proactive, personable, and eager to gain experience within international business, we encourage you to apply.
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities
4. To provide outstanding customer service
5. To support students in their daily life and enable them to achieve the best experience and highest learning possible
6. To maintain excellent relationships with sales colleagues, giving prompt, consistent service
7. Participates in student intakes, including preparing welcome bags and producing student identification badges
8. Deals with general daily student enquiries
9. Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students
10. Assist with student satisfaction follow ups as and when required
11. Ensures reception area is kept clean, tidy & professional looking at all times
Requirements
12. Highly motivated, energetic, positive
13. Excellent customer service skills
14. Excellent communication & people skills
15. Confident with IT
16. Enjoys working in a busy & varied service environment
17. Highly organised with attention to detail
18. Ability to handle difficult situations with ease & remain calm & positive under pressure
19. Flexible attitude to work and creative problem solver
20. All offers are subject to a clear enhanced DBS check and two references
21. Legally able to work in the UK at commencement of employment
Why you will love working with EF
22. Continuous professional development
23. Work in a truly international environment
24. Regular social events
25. Ambition is nurtured and fast-tracked career enhancement opportunities are provided
26. Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
27. Employee assistance program
28. Private health insurance
29. Life insurance
30. Access to EF Hello language learning
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EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1