Cloud and Infrastructure Administrator - Northumberland
Hybrid working 3 days onsite
Essential - Full driving License and access to own vehicle
Salary Up to £39,000
Cloud Infrastructure Administrator needed in Northhumberland for a prominent client. The role reports to the Cloud and Infrastructure Manager, delivering customer-focused maintenance and support services, resolving incidents promptly within SLAs, ensuring system availability, and providing technical guidance for trust projects.
Key skills and responsibilities,
* Manage call workflows to guarantee consistent achievement of SLA targets by the team Experience using network monitoring tools such as LogicMonitor or SolarWinds
* Hands-on experience with physical server maintenance and support
* Experience with patch management solutions including Azure Update Manager and Azure ARC
* Good understanding of LAN technologies
* Plan and coordinate server upgrades, ensuring seamless integration into the existing infrastructure
* Support the installation and configuration of new Servers in collaboration with third-party suppliers
* Assist with the implementation of new network links alongside suppliers and project stakeholder
* Manage the installation and upgrade of LAN/WAN network connectivity across multiple sites
* Strong knowledge of Microsoft Office applications
* Experience working with advanced ITIL processes and best practices
* Experience using ITSM tools and managing ITSM processes
* Excellent communication skills with the ability to engage effectively with users at all levels of the organisation
* Deliver IT Infrastructure services at performance levels that align with established service standards.
* Collaborate with third-party vendors to ensure adherence to standards, Trust Security Policy, ISO27001 requirements, and KPI benchmarks. Assist with procurement processes to verify new systems are suitable for their intended purpose.
* Microsoft Certification or equivalent relevant experience.
* Proven experience administering Microsoft Servers in large-scale environments.
* Expertise in Virtualisation technologies.
* Proficiency in Powershell Administration and Automation.
* Experience in Linux Administration.
Interested? Please submit your updated CV to Dean Sadler-Parkes at Harvey Nash for immediate consideration