Permanent
Based in Macclesfield with Occasional travel to Northwich
15 hours per week (Mondays & Fridays)
£12.90 per hour
We require someone with a strong background in customer service & a proactive attitude, able to work on their own initiative & with a desire to constantly improve existing systems. This is an interesting and challenging role where 2 days are never the same
You will be the first point of contact for clients accessing our services, providing administrative support to our social care team along with supporting external organisations to access training & meeting rooms. This rewarding post involves taking referrals & signposting clients to other sources of information. In addition to providing information/advice, you will support our audiology service Positive Hearing, by scheduling appointments with our clinical audiologists. As a key holder, with responsibility for opening/closing the building and health & safety, you will complete regular checks, reporting any maintenance issues. Please refer to the job description/person specification which you will find on the website by clicking on the link below.
As this post involves communicating with those with various levels of hearing loss, it would be great if you had some knowledge of BSL but this is not essential as full training will be given.
Whether this is your first step into this sector, or you have prior experience, you will be fully supported by an excellent programme of continuous training and development; allowing you to truly shine in your role In return we offer a range of benefits including
24 days holiday (pro rata) bank holidays, company sick pay, contributory pension scheme, training/ development, Medicash health care plan
We are an equal opportunities employer working to attract the best talent from diverse backgrounds to enhance our specialised team.
To apply and for more information, please visit or copy and paste the link below :-
This role is subject to receipt of satisfactory references and completion of an enhanced DBS disclosure.
Closing Date – Friday 27th February 2026 at 5.00pm
If you have successfully been shortlisted, you will receive an email invitation to interview, at our office in Macclesfield