The IT Manager you will drive the discussion around how technology supports and powers our business, ensuring the streamlined operation of IT in alignment with company objectives.The role requires the IT Manager to have a hands-on technical approach to problem-solving and a positive, proactive, and innovative attitude towards providing digital solutions.Main Duties & Responsibilities:5 Days on site - You must be able to travel to site location (Near Stratford Upon Avon West Midlands)Lead IT Department operational and strategic activity, including fostering innovation, planning projects and supporting the employee base.
* End to end ownership of incidents from diagnosis to resolution of technical issues and queries
Onsite and remote service of user platform management administration and Support.
1. Printer and peripheral maintenance, including telephony and mobile phone support.
2. Administration of service user starters, leavers and workstation set up and imaging.
3. Maintain and administer MS AD windows desktop environment through various industry tools
4. Develop, implement and champion all IT policies and procedures, including those for architecture, cyber security, disaster recovery, standards, purchasing, and service provision.
5. Provide support across a wide range of IT related platforms.
6. Liaising with 3rd party service providers when necessary.
7. Maintain and administer hardware and software.