Job details
Location: The VHQ, Crawley
Shift Pattern: 4x 07:00 – 19:00, 4x off, 4x 19:00 – 07:00
Contract Type: Permanent
Salary: Competitive
Closing Date: 5th May 2026
In a nutshell
At Virgin Atlantic, we’re driven by a passion for delivering safe, reliable, and exceptional flying experiences. We’re looking for an Engineering Operations Manager to play a critical role in ensuring our aircraft operate safely and efficiently across our global network.
As a key member of the Engineering Operations leadership team, you will oversee day-to-day engineering operations, ensuring aircraft depart safely and on time. You’ll lead operational decision-making, manage technical teams, and provide oversight of short-term maintenance planning while driving performance, safety and customer experience.
You’ll also lead and develop a high‑performing Technical Operations team, ensuring world‑class standards across engineering operations worldwide.
Key responsibilities
* Lead operational control and decision‑making, including AOG (Aircraft on Ground) recovery and disruption management
* Oversee the immediate maintenance planning window, ensuring compliance and operational efficiency
* Provide 24/7 technical and operational leadership, including crisis management support
* Drive safety, regulatory compliance, and risk‑based decision‑making
* Collaborate cross‑functionally with Engineering, Flight Operations, and wider business teams
* Manage team performance, development, and engagement
* Drive continuous improvement through root cause analysis and reliability initiatives
* Ensure accurate reporting, delay attribution, and cost control
About you
* Proven leadership experience in an aviation engineering or technical operations environment
* Strong knowledge of EASA, CAA, and airworthiness regulations
* Skilled in operational decision‑making under pressure, with a focus on safety and customer impact
* Excellent communication and stakeholder management skills
* Analytical mindset with the ability to interpret complex data and drive insights
* EASA Part 66 B1/B2 Licence or Degree/HND in a relevant engineering discipline
Our differences make us stronger
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world – no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
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