Property Management Specialist(业务拓展事业部）Company Overview:Join our dynamic team at Yourslink, Ltd. With over a decade of experience in the UK real estate investment market, we specialize in delivering top-tier property management services and Chinese-British real estate investment consulting. Our headquarters are located in Manchester, with a strong presence in major cities including London. Our team comprises professionals with extensive expertise in real estate investment, property management, property consulting, and education consulting.Job Description:As a Property Management Specialist, you will be an integral part of our dedicated team, responsible for the following:Managing the day-to-day operations of UK property rental clients, including but not limited to lease document preparation, hardware repairs, correspondence handling, utility registrations and updates, and addressing routine concerns.Maintaining and nurturing strong client relationships, skillfully negotiating to resolve issues, and proactively reducing complaint rates.Utilizing English for effective communication with overseas resources to address client needs.Handling essential paperwork in daily operations, including bilingual correspondence, English communication, and file management.Collaborating with department leaders to accomplish additional tasks as needed.岗位职责:1. 英国物业租赁客户的日常运营工作，包括但不限于租期的材料准备、租期的硬件报修、信件收发、水电气等注册更新、日常问题处理等，租赁期后物业检查等:2. 负责维护良好的客户关系，利用客户协商解决客户的问题，降低投诉率;3. 使用英语与海外相关资源进行沟通并解决客户问题;4. 处理日常工作中的文书工作，包括但不限于双语书信往来、英文沟通、文件存档等:5. 配合部门负责人完成其他工作。Requirements:We are seeking individuals who meet the following qualifications:Bachelor's degree or higher.Proficiency in using English and Chinese as a working language.Strong work ethic, attention to detail, effective communication skills, and a high level of responsibility.Strong self-management skills, the ability to think independently, and the willingness to contribute constructive suggestions.任职要求:1.大学本科以上学历:2.可以用英语作为工作语言:3.工作认真严谨，学习、沟通能力强，有责任心;4.自我管理能力强，能够自主思考提升，提出建设性意见。