ITSM New Business Sales Consultant
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Location: Hybrid Watford (2 days per week in office)
Type: Full-time
Salary: £60,000 £80,000 + commission (OTE £120,000 £150,000)
The Opportunity
Were looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international organisation.
This is a true hunter rolefocused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. Youll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design.
If you thrive in a target-driven environment and enjoy owning the full sales cycle, this role offers significant earning potential and real impact.
What Youll Be Doing
New Business Development
* Proactively generate and win new business across MSPs and enterprise organisations
* Identify, engage, and influence key decision-makers in IT, Operations, and Service Management
* Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator
* Develop a strong pipeline through outbound activity, networking, and targeted campaigns
Consultative Solution Selling
* Lead discovery sessions to uncover client challenges and opportunities
* Position ITSM, integration, and automation solutions aligned to business outcomes
* Deliver compelling demos, proposals, and workshops
* Manage the full sales cycle from prospecting through to close and handover
Deal & Pipeline Management
* Navigate complex, multi-stakeholder sales environments
* Maintain accurate forecasting and pipeline visibility
* Consistently meet and exceed revenue targets
Market Insight & Collaboration
* Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice)
* Feed market intelligence back into marketing, product, and leadership teams
* Collaborate cross-functionally to support growth and customer success
What Were Looking For
Essential:
* Proven track record in new business (hunter) sales within ITSM, IT services, or MSP environments
* Experience selling ITSM, automation, or integration solutions
* Strong understanding of managed services and recurring revenue models
* Ability to manage complex B2B sales cycles
* Excellent communication and consultative selling skills
* Highly self-motivated with a results-driven mindset
Desirable:
* Knowledge xsngvjr of ITSM frameworks (e.g. ITIL, SIAM)
* Experience with integration or workflow automation platforms
* Background selling into MSPs, enterprise IT teams, or via channel/resellers
Why Join Us?
* Join a growing international business with strong market momentum
* High-earning potential with uncapped commission structure
* Work in a collaborative, forward-thinking environment
* Opportunity to influence growth strategy and market expansion
Additional Benefits:
* 1-week onboarding and cultural immersion at HQ in Finland
* Global presence across the UK, Europe, and the US
* Strong focus on autonomy, progression, and professional development
Ready to Make an Impact?
If youre a driven new business sales professional with ITSM expertise and a passion for winning, wed love to hear from you.