People Advisor – Support Centre (Head Office)
Location: Dunstable, 3 days per week, working from home or another location 2 days per week.
Salary & Package: £35,000 - £40,000 dependant on skills & experiences + up to 15% bonus + healthcare + bens
Function: People Team
Are you a passionate HR professional with a strong background in Employee Relations and a flair for driving people initiatives in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our People Team as a People Advisor.
Why this role matters:
As a People Advisor, you'll play a pivotal role in supporting our People Partners and operational leaders across Premier Inn & Restaurants. You'll be the go-to expert for complex ER case management, working on high-impact cases involving discrimination, disability, mental health, and more. You'll also help shape and deliver our People Plan, supporting talent development, engagement, and performance across our head office and operational teams.
What you'll be doing:
* Lead and manage complex ER cases with confidence and professionalism, ensuring fair and effective outcomes.
* Partner with managers and directors to coach, influence, and embed best practice people principles.
* Create and deliver calibration decks, meeting agendas, and monthly People Packs for divisional meetings.
* Support cyclical HR activities including Your Say, Mid/EOY Reviews, and Talent Planning.
* Drive data-led insights to inform decision-making and improve people metrics.
* Coordinate visa processes for head office colleagues (knowledge desirable, not essential).
* Collaborate with cross-functional teams and stakeholders up to Director level.
* Contribute to change projects, restructures, and employee consultations.
What we're looking for:
* Proven experience in Employee Relations, including handling complex and sensitive cases.
* A self-starter who thrives under pressure and can work independently.
* Exceptional attention to detail and strong organisational skills.
* Confident communicator with the ability to influence and build relationships at all levels.
* Comfortable working in a matrix structure and managing multiple priorities.
* Experience in creating impactful presentations and facilitating meetings.
* Knowledge of visa processes is a plus, but not essential.
What you'll get:
* The chance to make a real impact in a business that values its people.
* Opportunities to grow and develop your HR career in a supportive environment.
* A collaborative team culture where your voice is heard.