South Lodge and The Spa, Horsham, West Sussex
Full Time
£31,225 plus fantastic benefits
Closing Date: 18th June 2025
In a Nutshell
As Restaurant Supervisor you will always be busy looking after the team and our guests so this role will require stamina, energy and enthusiasm in spades. We have a fantastic opportunity for the right person to be part of something special in our restaurant BOTANICA. Our perfect candidate will be someone who has a passion for Food and Beverage and who knows how to communicate this to the team.
Your organisation skills will be put to good use joining a team of 10, being responsible operationally for the restaurant and the bar in the Spa. Our beautiful location and fabulous grounds set in the Sussex countryside provide a wonderful environment to work in. We offer our guests the best possible experience whether working out in the gym, enjoying the poolside service or relaxing in the restaurant after a treatment.
Our friendly and hospitable team will deliver a welcoming and luxurious service, ensuring our guests have everything they need to make their time with us memorable.
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Lots to do but lots of fun
The responsibilities of our successful Restaurant Supervisor will be to;
* Supervise, co-ordinate and where necessary, participate in the activities of all Restaurant team members to ensure the Restaurant standards are maintained andthat outstanding customer service is delivered.
* Assist in training team members, conducting meetings and briefings in order to maintain standards.
* Assist the Manager in communicating relevant information within the Restaurant and with all other necessary departments.
* Promote a culture of up selling within the Restaurant team.
* Assist in running all Restaurant shifts,ensuring all team members adhere to the Restaurant standards of service.
* Attend to guest’s requests and comments regarding food and beverage.
* Deal with and record complaints from guests and all other significant activities in the Restaurant shift reportand inform Restaurant Manager or Duty Manager on shift.
* Ensure stock takes for crockery, china are carried out on a monthly basis
* Monitor that the Restaurant cleaning rotas and procedures are carried out on a weekly and monthly basis.
* Ensure that a briefing is completedat the beginning ofevery shift.
* Ensure that function sheets are being printed daily and communicated amongst the team.
* Ensure the point of sale system is being, corrected, updated, or notified to the Assistant/Restaurant Manager.
* Assist in ensuring adequate supplies and materials and prepare requisitions when necessary.
Take a look at the incredible range of benefits you can enjoy when you join the Exclusive team and how you can be rewarded and recognised for doing a fantastic job!
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