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Training consultant, entry level (education)

Leeds
IRIS Software Group
Training consultant
Posted: 6 September
Offer description

Overview

Training Consultant Associate (Entry Level) at IRIS Software Group. This role is based in Leeds with hybrid working (home, office, and travel to schools across the UK) and a Monday to Friday, 08:00–16:00 schedule.

IRIS Software Group builds software used by thousands of UK schools and trusts to manage tasks from HR and payroll to health & safety and compliance. The Every platform provides a cloud-based solution to manage school operations, including scheduling building checks, tracking absences, logging maintenance, storing policies, and more.

Role purpose: walk schools through the system, explain functionality in simple terms, and help staff feel confident using Every during onboarding.


Responsibilities

* Lead interactive webinars and in-person training sessions to explain Every in a clear, step-by-step way using tools like Zoom or Teams.
* Visit schools across the UK to deliver hands-on, in-person training sessions where required.
* Create useful guides, resources, videos, and checklists to support different learning styles.
* Answer follow-up questions and ensure users feel confident continuing to use Every day-to-day.
* Keep training content up to date with the latest features and product improvements.
* Collaborate with onboarding and support teams to deliver the best possible experience for schools.


Qualifications and Attributes

* Excellent communication skills and an ability to explain complex concepts simply.
* Comfort with online tools (Zoom, Microsoft Teams, Google Docs) and a proactive, organized approach to work.
* Confident in speaking with people online and face-to-face; friendly, patient, and customer-focused.
* Strong time management and the ability to work both independently and as part of a team.
* No prior software background required; training will be provided.
* Willingness to travel to schools across the UK and to work in a hybrid office/home environment.


What to Expect from the Application Process

* Submit your CV and a short application describing your interest in HR and in joining IRIS.
* If shortlisted, complete two assessments: CCAT (verbal, numerical, logical reasoning) and EPP (an untimed personality profile).
* A short Microsoft Teams conversation with a member of the Talent team.
* In-person session at our Leeds office for a team-based experience and culture fit (date to be confirmed).

Apply today if you’re organised, people-focused, and want to build a meaningful career helping schools succeed.


Additional Information

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Training, Customer Service, and Education
* Industries: Software Development
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