Food and Beverage Supervisor
Bally's Corporation is a global casino‑entertainment company with a growing omni‑channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to operator‑status licenses in 18 states. Bally’s also owns Bally’s Interactive International and Bally Bet, a first‑in‑class sports betting platform, and Bally Casino, a growing iCasino platform.
Role Summary
The Food & Beverage Supervisor supports Food & Beverage Customer Service Managers (CSM) in driving an efficient and profitable F&B operation. The role is accountable for daily operations that prepare and serve food and drinks (kitchen, valet and bars) to guests and staff. Responsibilities include quality control, staff engagement, productivity, inventory management and health and safety compliance. The F&B Supervisor works to maximize sales and revenue through outstanding customer satisfaction. The company operates 24/7, so the role may require unsociable shift work, including evenings and weekends.
Responsibilities
* Deal with and resolve customer queries and disputes in accordance with company procedures.
* Supervise and coordinate the activities of F&B staff.
* Coach staff on upselling, product knowledge and customer service.
* Maintain quality control for all food and beverages served.
* Oversee inventory, order supplies, and minimize waste.
* Ensure compliance with health, safety and sanitation standards.
* Train and mentor staff to maximize productivity.
* Assist in menu planning and special event organization.
* Provide day‑to‑day operational support and oversight.
Qualifications
* Previous experience in food and beverage or hospitality.
* Strong leadership, communication and organisational skills.
* Ability to multitask, work under pressure and self‑manage.
* Knowledge of food safety and hygiene standards.
* Food Safety Level 2 certification.
* Stocktaking experience and knowledge.
DNA / Values
At Bally’s, we are driven by a set of core values that we call our DNA. We strive to embody them at the heart of everything we do! We are Always Ready to embrace change, adapt and do what it takes to delight our customers. We believe that You Make the Difference, which gives our players the best experience. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity. At Bally’s we Love to Lead by thinking differently and seeking innovation.
Equal Opportunities
At Bally’s we are committed to promoting equal opportunities in employment and working conditions. Diversity, equity and inclusion are important to us, and we encourage a culture where everyone can be themselves. We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnicity or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.
#J-18808-Ljbffr